Frequently Asked Questions

Everything you need to know about your BreakUpCase experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

How can I track my shipment?

Once your order ships, you will receive an email containing a tracking number and a link to our tracking portal where you can monitor your package in real-time.

Are your phone cases compatible with wireless charging?

Yes, all BreakUpCase designs are engineered to be slim enough to support Qi-standard wireless charging without needing to remove the case.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

Do you offer a warranty on your products?

We stand by our quality. All cases come with a 1-year limited warranty covering manufacturing defects and print durability under normal use.